First Contact ED

Hospitals need to rethink their ED operations if they want to realistically address the sorry state of ED facilities all over the country!

Many ED facilities were designed for a different business, as well as volumes and complexities well below what is expected of a modern ED.

We propose hospitals STOP wasting precious capital and labor on updating facilities and instead delayer their service as shown in the graph below.

The focus of this operational redesign is to untangle the varied services provided by EDs, that currently generate one-size-fits-all patient care funnels, backlogs and extended wait times.

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