"SDM 20/20™ is a systems thinking approach that enhances care delivery. It builds a predictable work environment by minimizing census variation and stabilizing patient ratios. As a result, nurses care for a predictable number of patients. SDM20/20™ maintains high levels of productivity and allows schedules to be set at the top quartile of the aggregated census distribution. It eliminates premium pay labor and lessens recruitment needs."

SDM20/20™ is a comprehensive strategy to protect care ratios, diminish vacancies, minimize throughput gap and deliver financial imperatives through:

• Economic Sizing
• ADT Flow Management
• Top Quartile Scheduling Schemes
• PCMAuditor™
  

David Ledersnaider, PhD
SDM20/20™ architect