Nyack Hospital, Nyack, N.Y. (375 beds)

“Defined RN-to-patient ratios have for the most part been successfully maintained for each patient care center and the need for mandatory overtime has been significantly reduced. In addition, the nursing department has continued to reduce agency costs by filling RN vacancies so that RNs are readily available for each patient care center…. Overall, staff satisfaction has improved using the new model once nurses adjusted to working in ‘full units’ and the staff learned what could be expected on any given shift.”

“Predictability Improves RN Retention.” Nursing Spectrum.