Hospital Mission

10 ways to keep health leaders engaged and focused on mission

Posted by | Hospital Mission, Patient Satisfaction, Staff Engagement, Staff Morale | No Comments

Screen Shot 2014-06-16 at 1.19.40 PMImagine that one of your leaders asked you daily: What’s working well today? Who should be recognized for great work? What needs improvement today? Do you have what you need and can I help?

After you wiped up the coffee you spilled in surprise, you might be amazed and gratified, supported and challenged.

This is just one key step in a process that works to engage employees and leaders with a hospital’s mission, according to a new study from the University of Alabama at Birmingham School of Business. And along the way, patients thrive.

A recent article in Becker’s Hospital Review lays out 10 focused efforts by leaders that can improve employee engagement.

Among them, respect people enough to tell them the truth — especially if they have a coffee stain on their shirt. Read the whole article by Quint Studer, founder of Studer Group.