Staff Morale

Staffing Plans – What to Share with Staff and the Public

Posted by | Healthcare Data, Healthcare Transparency, Nurse Patient Ratios, Nursing, Nursing Staff, Patient Care, Patient Census, Patient Experience, Patient Safety, Patient Satisfaction, Patients, Staff Engagement, Staff Morale, Tracking Costs | No Comments

Once a staffing plan has been developed, how do we monitor our compliance to the plan?   How do we share these results with our staff and patients, in order to demonstrate our commitment to patient safety and staff satisfaction?

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10 ways to keep health leaders engaged and focused on mission

Posted by | Hospital Mission, Patient Satisfaction, Staff Engagement, Staff Morale | No Comments

Screen Shot 2014-06-16 at 1.19.40 PMImagine that one of your leaders asked you daily: What’s working well today? Who should be recognized for great work? What needs improvement today? Do you have what you need and can I help?

After you wiped up the coffee you spilled in surprise, you might be amazed and gratified, supported and challenged.

This is just one key step in a process that works to engage employees and leaders with a hospital’s mission, according to a new study from the University of Alabama at Birmingham School of Business. And along the way, patients thrive.

A recent article in Becker’s Hospital Review lays out 10 focused efforts by leaders that can improve employee engagement.

Among them, respect people enough to tell them the truth — especially if they have a coffee stain on their shirt. Read the whole article by Quint Studer, founder of Studer Group.

2 ways to retain nurses despite increasing competition

Posted by | Nurse Patient Ratios, Nursing Careers, Nursing Staff, Patient Care, Recruitment, Staff Morale | One Comment

nurse pic  A recent article in Becker’s Hospital Review points out that it’s going to get harder than ever to keep nurses on the floor. Two new entities – affordable care organizations and retail clinics – are competing for the same skilled workforce.

Nurses are being hired to become care managers for ACOs and insurance companies, as well as moving into the related field of informatics. Read More