Firelands Regional Medical Center

“In my role as CNO I recognize the critical role that our nurse leaders play. They are passionate about delivering our clinical goals and they understand both their clinical and financial accountabilities. While I set the standard for nursing operations The Nash Group’s SDM 20/20 methodology provided our team with the analytics to make well informed operational decisions about our processes. Using total census, not ADC, they are able to create “what if” scenarios. This affords us the fluidity and creativity to consider several budget compliant models and select the best one.”